Marpple Shop operates a reporting center to protect creators, consumers, and copyrights. You can report products that are suspected of violating Marpple Shop’s internal regulations, unauthorized use of third-party works, or infringement of portrait rights.

As a platform service provider, Marpple Shop cannot make legal judgments regarding rights infringement by creators or third parties. The report submission service is a temporary measure to prevent further infringement until a final decision is made by the relevant authorities.

Determination of rights infringement and subsequent actions must be handled through legal consultation and relief procedures with qualified institutions.

Through the operation of the report submission service, Marpple Shop fulfills its responsibilities as a platform provider and responds as quickly and accurately as possible.

We will continue to protect all parties involved until disputes are resolved through proper procedures.

Copyright infringementIndividuals or organizations with legitimate rights to the work, and original creators of products that have been plagiarized

Sale of Counterfeit GoodsRights holders or agents authorized by them, in cases where the product violates trademark or design rights

Adult Verification Policy ViolationProducts designated for adults that are not properly marked as adult content, or are displayed and sold to general users without proper age verification procedures

Violation of Marpple Shop Internal RegulationsAnyone who can prove violations by sellers under another person’s name or sellers under the age of 14

• When a copyright infringement report is filed, the seller will be notified of the reason for the request (the name of the corporation/organization holding the rights for groups, or the rights holder for individuals), and the reported product will be set to private.

• Only if the seller can prove they are the copyright holder or have legitimate rights can they request resale (must be requested within 14 days; otherwise, sales will be suspended).

• The report thread is a space for negotiation between the requester and the seller; Marpple Shop does not intervene beyond creating the thread.

• According to Article 103(3) of the Copyright Act and Article 43(2) of the Enforcement Decree, Marpple Shop will notify the reporter of the scheduled resale date (7 days after the resale request) and restore the product on that date.

• Repeated reports on the same product after resale are not allowed; further disputes must be resolved through agreement between the parties or by administrative or judicial authorities.

• Requests for action against counterfeit goods can only be made by rights holders, according to Article 107 of the Trademark Act and Article 113 of the Design Protection Act.

• If the act falls under Article 108 of the Trademark Act or Article 114 of the Design Protection Act, the product will be immediately suspended from sale.

• When action is taken, the seller will be notified of the rights holder (company name for organizations, rights holder for individuals) and the infringed rights.

• The seller may respond in the thread only if they can prove legitimate use of the trademark or design.

• The report thread is a space for negotiation between the requester and the seller; Marpple Shop does not intervene beyond creating the thread.

• When a report of adult verification policy violation is received, the product will be immediately set to private, and the creator selling the product will be notified via email.

• Reports will be reviewed in accordance with Articles 28 and 29 of the Youth Protection Act, Article 44-7 of the Act on Promotion of Information and Communications Network Utilization and Information Protection, etc. If the product is determined to be harmful media for youth or is exposed without age verification, sales will be restricted.

• If adult verification is conducted using another person's identity or with false information, criminal penalties may be imposed under Article 49 (Prohibition of Improper Use) of the Information and Communications Network Act and Article 231 (Forgery of Private Documents) of the Criminal Act.

• If adult products are not marked as such or are exposed or sold to general users without adult verification procedures, the seller may be held legally responsible under the Youth Protection Act and related laws.

• The report submission thread is a space for agreement between the requester and the creator. Marpple Shop does not have legal authority, so it does not intervene in procedures beyond thread creation.

• Repeated reports on resold products are not allowed. Subsequent procedures can be resolved through agreement between the parties or through deliberation by relevant administrative agencies or court rulings.

• When a report is filed for violation of internal regulations, the seller will be notified of the reason, and a private report thread will be created.

• If the seller provides evidence disproving the violation, the report will be reviewed and resolved internally.

• If no response is registered within 14 days or a violation is confirmed after review, the shop will be suspended.